How It Works

How It Works — Talcada Store

Getting answers with Talcada Store is simple, private, and convenient. Whether you’re purchasing a DNA test, STD test, or drug test kit, the process is designed to be fast and easy from start to finish.

Step 1: Choose Your Test

Browse our selection of professional-grade test kits, including:

  • DNA Tests (Paternity, Maternity, Sibling, Grandparent, and more)
  • STD Tests (HIV, Chlamydia & Gonorrhea, and comprehensive panels)
  • Drug Test Cups (5-panel to 18-panel options)

Each product page provides clear details so you can select the test that fits your needs.

Step 2: Order Online

Add your selected test kit to your cart and complete checkout securely.

  1. Fast order processing
  2. Discreet packaging
  3. Secure payment options

Once your order is confirmed, your kit ships directly to your door.

Step 3: Collect Your Sample

Follow the easy step-by-step instructions included in your kit.

  • DNA Tests: Usually involve a simple cheek swab.
  • STD Tests: May involve urine, swab, or small blood sample collection depending on the kit.
  • Drug Test Cups: Provide results directly from the collected urine sample.

All kits are designed for privacy and ease of use at home.

Step 4: Send to the Lab (If Required)

For DNA and most STD tests, you will:

  • Secure your sample as instructed.
  • Use the prepaid packaging (if included) to send it to the certified lab.

Drug test cups typically provide instant results, though confirmatory lab testing may be required for employment or legal purposes.

Step 5: Receive Your Results

  • DNA Results: Typically available within 3–7 business days after the lab receives your sample.
  • STD Results: Usually available within 2–5 business days.
  • Drug Test Cups: Results are available immediately, with optional lab confirmation if needed.

Results are delivered securely and confidentially.

Your Privacy Matters

We understand the sensitive nature of testing. That’s why we provide:

  • Discreet shipping
  • Secure result reporting
  • Confidential handling of personal information

Your information and results are never shared without your authorization.

Need Assistance?

If you have questions at any step of the process, our Customer Support team is here to help:

Email: support@talcada.com
Phone: 800-460-8598